About the Centre

What is the Centre for ISO9000?

Answer : We are a team of Management System experts, led by Dr Terry Russell and working under his guidance, with a IT, HR and Finance staff supporting us. We aim to help clients set up and maintain simple but effective systems. 

We produce individual client-specific paperless web-based systems, rather than the tired, old, mass-produced printed paper systems that so many other Consultants seem to produce. These web based systems are much easier to use, easier to maintain and considerably more interesting for users of the systems.

BUT despite our name, we are expert in many other standards besides the ISO9000 family. 

• EN45011 - Certification Bodies Certifying Products
• BS5979 - Monitoring Centres
• ISO9001 - Quality Management Standard
• ISO14001 - Environmental Management Standard
• ISO17021 - Certification Bodies Assessing Management Standards
• ISO17024 - Certification Bodies Certifying Persons
• ISO27001 - Data Security Management Standard
• OHSAS18001 - Health & Safety Management Standard

And many others.

the Centre for ISO9000 Ltd is itself registered by UKAS-accredited Certification Bodies, for the provision of services relating to these standards.

However, we never undertake work in areas unless we are expert in those fields.

Note: Some Management Consultancies will claim that they can do everything from sorting out your accounts to providing legal advice and ISO9001 Consultancy. They may also claim they can get you "free money" from the Government/EC/Leprechauns at the end of the rainbow (can you tell I'm not impressed by them?). No mater how big they are, they can't be as good as a dedicated specialist, so always look around and take up references before you commit yourself.

BEWARE any consultants who also claim to be able to certify you. If this is of interest, save your money and print your own certificate. It will be of equal worth (i.e. not very much).

How Long Have You Been in Business?

We started as a separate business in 1984, although our Managing Director Terry Russell was implementing quality systems for many years before then. 

Since starting we have helped many thousands of organisations to achieve ISO 9001 (formerly known as BS 5750 in the UK), and many other standards. As a testament to our friendly and efficient manner, most of these organisations continue to use our services (see list of Clients)

Our team of expert consultants have expertise that covers almost every business sector known to mankind.

In all of our years of assisting our clients to become registered for their required standards, we HAVE NEVER HAD A FAILURE!

How is Centre for ISO 9000 organised?

Answer : The Centre for ISO9000 is organised into several geographical areas, with the head of each area reporting to the Chief Executive, Dr Terry Russell.

So as to ensure a consistent approach, whilst ensuring the highest possible levels of Customer Service, we developed an effective methodology that permits regional differences to be adequately covered while maintaining the highest levels of effectiveness.

When any of our consultants visit our clients, the regional office will ensure that they are equipped with a copy of the client's quality management system and any other documents that comprise the client's system.

Whenever changes are required, the Consultant will discuss the changes with the Client and will modify the relevant documents and then send them to the regional Office Manager, who checks them for errors and suitability, etc. The proposed changes are then reviewed by the regional Quality Manager to ensure that the requirements of the relevant standard(s) are still being met.

Finally, the documents are sent to Chichester where we check them so as to ensure that the changes represent the best possible way of achieving the requirements and that there is no adverse impact upon the efficiency of the client's business. Following this check, the documents are then installed into the client's system for use. 

Many of our clients have entirely paperless systems, which are our speciality. Updates are generally installed by us directly onto the client's system, thus avoiding errors.

For a rapidly growing number of Clients, we can conduct a lot of the required work via the Internet, telephone and fax, etc. We can offer browser-based video conferencing (all the client needs is a webcam and a microphone - very common items these days). This saves on travel costs and means that we can offer excellent rates for setting up and maintaining ISO 9000 systems for my Clients. It also enables us to "visit" a Client in Singapore, one in London on the next day and perhaps one in Mexico on the next day.