|
Clause |
Control of: |
Meaning |
| 6 |
Resource Management |
|
| The
changes to the 2008 version of Clause 6, compared to ISO9001:2000 are
almost entirely concerned with clarification.
The net effect is that there is no change in the
actual requirements. |
| 6.1 |
Provision of Resources |
You must ensure that you provide adequate resources to
enhance Customer satisfaction and to implement the required processes and
to improve them. |
| 6.2 |
Human
Resources |
|
| 6.2.1 |
General |
You must ensure that you have adequately trained/experienced
staff to conduct the required work.
A new note has been added to this Clause, for
clarification purposes.
|
| 6.2.2 |
Competence, Awareness &
Training |
You must :
- identify what skills are required for the tasks which affect
product quality,
- provide training, etc
- evaluate the
effectiveness of the training,
- ensure employees are
made aware of the importance of their tasks,
- keep records of the training and
experience, etc.
The running order of some of the sentences in
this clause has been altered in ISO9001:2008, and also some words have
been altered but the meaning is unchanged.
The term "product quality" has been
replaced by "conformity to product requirements".
|
| 6.3 |
Infrastructure |
You must provide adequate facilities (suitable buildings,
workspace, tools &
equipment, supporting services, etc) |
| 6.4 |
Work Environment |
You must ensure that you manage the "human &
physical" factors which affect the suitability of your
product/service
A new note has been added to this Clause, for
clarification purposes.
The requirements of Clause 6.4 have always been
difficult to distinguish from those required by Clause 6.1 and 6.3. As a
result, a note has been added to help explain what was meant.
Frankly, it doesn't help... |
on Oct 04, 2009