|
Clause |
Control of: |
Meaning |
| 1 |
Scope |
|
| 1.1 |
General |
ISO9001 states that it
applies to organisations
- needing to demonstrate
their ability to consistently supply products & services which
meet requirements
- that aim to
"enhance customer satisfaction"
|
| 1.2 |
Application |
This clause allows organisations to
claim that relevant sub-clauses do not apply. However, these exclusions
can only be claimed against clause 7.
So this means that organisations cannot claim (for
example) that clause 4.2.4 does not apply to their activities.
If a sub-clause is claimed for exclusion, the
organisation must gve a valid reason for the claim. |
|
Clause |
Control of: |
Meaning |
| 2 |
Normative
Reference |
This clause is for information and
states that the prime reference document for explanation of terms used
is
ISO 9000:2005, Quality management systems
-
Fundamentals and vocabulary.
It also states that where
references are made to undated standards, the latest version applies.
|
|
Clause |
Control of: |
Meaning |
| 3 |
Terms
& Definitions |
This is for
information purposes, and states the terms given in ISO9000 apply and that
the term "product" can also mean "service". |
on Oct 04, 2009